The lights stay off even when the power is turned on again. The lights come on briefly and then go off.
Plug another electrical device, such as a lamp, into the outlet to determine whether the outlet is operating properly. If the electrical outlet is controlled by an outside switch or automatic timer, use a different outlet. The lights on the control panel do not go on.Ĭheck that the power cord is properly plugged into the electrical outlet. The printer prints all the codes it receives in hexadecimal format. Next, hold down the Load/Eject and LF/FF buttons while you turn on the printer. To print a hex dump, turn off the printer.
If you are an experienced user or a programmer, you can print a hexadecimal dump to isolate communication problems between the printer and computer. If the self test does not work, contact your dealer or a qualified service person for assistance. If the self test works properly the problem probably lies in the computer, the application software, or the interface cable. You can check the operation of your printer using the self test. Most problems you may encounter while operating your printer have simple solutions.
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